VoIP & Communication Services

VoIP & Communication Services

Enterprise-grade voice and unified communication platforms empowering your team to connect from anywhere.

Service Overview

SHAPE replaces outdated phone systems with a modern, internet-based VoIP solution managed by true network experts. Traditional lines hold businesses back, but VoIP offers significant cost savings and powerful features like mobile apps and analytics. Unlike providers who lack networking knowledge, causing choppy audio and dropped calls, SHAPE delivers a full white-glove experience. We leverage deep network expertise to bridge common gaps, ensuring your system is built on a solid foundation for the crystal-clear call quality your business deserves.

Our White-Glove VoIP Service

Our White-Glove VoIP Service

  • Seamless, Zero-Downtime Migration: Our experienced team manages the entire process of moving your business from any existing phone system. We have a proven methodology that ensures a smooth, seamless transition without any interruption to your day-to-day phone calls, so you can enjoy the benefits of your new system from day one.
  • Expert Network Optimization for Quality: We don’t just plug in phones. Our process includes assessing and optimizing your existing network to ensure it can support high-quality voice traffic. By addressing potential issues before they arise, we prevent the poor audio quality that plagues many VoIP installations and deliver a consistently reliable calling experience.
  • Comprehensive Management & Support: Your VoIP system is fully managed by our professional team. From the initial installation and training to any future moves, adds, or changes, you have a single point of contact. We handle all aspects of the service, freeing you to focus on your business while we manage the technology.
The SHAPE Advantage

The SHAPE Advantage

The ultimate value of our service is gaining a modern, feature-rich phone system without the common frustrations of VoIP. Our approach allows you to achieve both significant cost savings and superior call reliability, backed by the peace of mind that comes from having your communications managed by true network experts who understand your entire technology stack.

  • Migration: The value is a stress-free transition. You get all the benefits and cost savings of a modern phone system without the risk, headache, and business disruption of a poorly planned cutover.
  • Optimization: The value is uncompromising call quality. You avoid the choppy audio and dropped calls that can damage your professional image, ensuring every conversation with a client is crystal-clear and reliable.
  • Management: The value is simplicity and accountability. You have a single, expert team to call for any issue, question, or change request, eliminating finger-pointing between your IT support and a separate phone company.

VoIP Phones

HP Poly Edge E300 Series

HP Poly Edge E300

Staff

  • 32 lines
  • 8 Buttons
  • Bright 3.5" color IPS LCD display
  • Gigabit Switching Port
  • PoE Enabled
  • HD Voice Quality and Poly NoiseBlockAI Technology
HP Poly Edge E500 Series

HP Poly Edge E500

Executive

  • 34 Lines
  • 12 Buttons
  • Backlit Color Display
  • Gigabit Switching Port
  • PoE Enabled
  • HD Voice Quality and Poly NoiseBlockAI Technology
HP Poly Trio C60

HP Poly Trio C60

Meetings

  • 3 Lines
  • Color Display
  • High-Speed Switching Port
  • Interference Resistant
  • PoE Enabled
  • HD Voice Quality
Grandstream WP826 cordless Wi-Fi IP phone

Grandstream WP826

Movers

  • 3 Lines
  • Color Display
  • 240hrs Standby
  • 12hrs Talk-Time
  • Dual-band Wi-Fi 6
  • Bluetooth

Industries We Serve

Any business looking to reduce monthly telecom costs and gain modern calling features without sacrificing call quality is a perfect fit for our service. This is especially true for professional firms where clear, reliable communication is essential for client service, billing accuracy, and maintaining a professional image on every single call.

Legal & Investigative Firms

Attorneys are rarely tied to their desks. Our mobile-first VoIP solutions allow fee-earners to make and receive client calls from the courthouse, home, or travel using their office identity. This ensures a seamless client experience and simplifies the tracking of billable communications from anywhere.

Financial Services & Hedge Funds

In high-stakes finance, a dropped call can mean a missed trade. We provide ultra-reliable, low-latency voice platforms designed for critical environments. Our systems also integrate compliant call recording features essential for meeting strict SEC and FINRA regulatory mandates.

Healthcare

Reliable communication is vital for patient access and care coordination. Our systems seamlessly connect multi-location medical practices with unified extension dialing and provide robust mobile apps for clinical staff, ensuring they remain accessible while moving between exam rooms or different facilities.

Wholesale & Manufacturing

Manufacturing & Wholesale

Bridge the communication gap between the front office and the shop floor. We provide durable wireless handsets suited for warehouse environments and seamless mobile apps for logistics managers on the road, keeping your entire supply chain connected on a single platform.

Specialty Retail

Efficiently manage customer inquiries across multiple storefronts. We implement smart auto-attendants to route callers quickly during peak hours, connect disparate locations easily, and ensure every store presents a unified, professional image to customers.

Cross-Industry Solutions

Legacy on-premise phone systems are expensive, inflexible, and increasingly obsolete. We help businesses of all types upgrade to cloud-based Unified Communications (UCaaS). This modern approach offers significant cost savings, advanced features like voicemail-to-email, and the flexibility to allow your team to work seamlessly from their desktops or mobile devices anywhere in the world.

Experience the difference expert management makes with a free demo and trial of our VoIP service.

Experience the difference expert management makes with a free demo and trial of our VoIP service.